Trust Center

Enterprise-grade security, privacy, and reliability.

TargetBridge is committed to protecting your data through industry-standard security practices, privacy controls, and continuous monitoring. This Trust Center provides an overview of our security program, compliance posture, and operational practices.

1. Compliance

Frameworks and attestations

FrameworkStatus
SOC 2 Type II✔ Certified
CCPA / CPRA✔ Compliant
GDPR✔ Supported (if applicable)
Data Processing Addendum✔ Available
2. Security Overview

Defense in depth

Security is built into every layer of the TargetBridge platform. We employ administrative, technical, and physical safeguards designed to protect customer information and maintain service availability.

3. Security Controls

Controls in place

ControlDescription
Encryption at RestAES-256 encryption
Encryption in TransitTLS 1.2 / 1.3
AuthenticationMulti-Factor Authentication
Single Sign-OnSAML / OIDC (if supported)
Access ControlRole-Based Access Control
Audit LoggingUser and administrative activity logging
MonitoringContinuous security monitoring
Vulnerability ManagementOngoing scanning and remediation
Penetration TestingIndependent testing performed regularly
Secure Software DevelopmentSecurity integrated throughout the SDLC
BackupsEncrypted automated backups
Disaster RecoveryDocumented recovery procedures
4. Data Protection

How we handle customer data

Customer data remains customer-owned.
Data is encrypted.
Data is logically isolated between tenants.
Data is backed up.
Secure deletion procedures.
Retention policy.
Export capability.
5. Privacy

Privacy program

For details on how we collect, use, and protect personal information, see our Privacy Policy.

6. Infrastructure

Cloud hosting

TargetBridge is hosted on Amazon Web Services using highly available cloud infrastructure designed for resilience, scalability, and security.

7. Availability & Reliability

Operational transparency

Status Page
Planned maintenance notifications
Incident communications process
8. Incident Response

Prepared and practiced

TargetBridge maintains documented incident response procedures that include detection, containment, investigation, remediation, and customer notification when appropriate.

9. Secure Development

Security in the SDLC

Secure SDLC
Code Review
Automated Security Testing
Dependency Scanning
Secret Management
Change Management
Release Controls
10. AI Security & Privacy

Responsible AI

AI assists users by providing recommendations and insights.
Customers remain responsible for final business decisions.
Customer data is not used to train public AI models (if true).
Customer data remains customer-owned.
AI processing follows the same security controls as the rest of the platform.
12. Contact Security

How to reach us

Customer Data Commitment

Our promises to customers

  • Customers retain ownership of their data.
  • TargetBridge processes data only to deliver contracted services.
  • Customer data is never sold.
  • Customer data is not shared with third parties except approved subprocessors required to deliver the service.
  • Customer data is not used to train public AI models without explicit customer authorization.
  • Customers may request export or deletion of their data in accordance with applicable laws and contractual commitments.